Technical support platform

Login

Go to https://happyhorsemanship.tv/login and log in with your username (your email address) and your password.
When you registered, you received a confirmation email with your login details.

Don’t have your login details anymore?
Then go to https://happyhorsemanship.tv/login and click on ‘forgot password’.
Enter the email address with which you registered. You will then receive an email with the sender WordPress. That email contains a link with which you can set a new password yourself. (Note: WordPress is sometimes seen as spam, so also check your spam box/advertising folder).

 
Can’t log in?

Do you have login details, but are you unable to log in? Then it is possible that the browser you are trying to log in with remembers an old setting. The problem often resolves if you clear/clear the ‘cache’ (memory) of your browser. You do this in Settings. It differs per browser, but search for ‘clear cache/cookies/memory’.

 
After logging in

After logging in, you ‘land’ on an overview page (the dashboard). There you can choose which online program you want to go to.
Every program has a ‘home page’. On this page you will be welcomed, you can read an explanation about how the program works and from here you can go to all lessons of that program. You can do this via the menu bar at the top, or by clicking on the arrows at the bottom of the page.

Want to go all the way back to the beginning? Then click on Dashboard and you will always return to the beginning, the overview with all seasons.

 
“You don’t have access yet”

Are you on a page where you see this message? Then this may be a page you don’t have access to yet, or you aren’t logged in yet. In that case, always check whether you are properly logged in. Are you in doubt about that? Then click on ‘Log out’ in the menu bar or on this link: Log out. And then log in all over again.

 
Log out

To make sure you don’t have any problems logging in next time, we recommend logging out after every session.
You do this by clicking ‘log out’ at the top of the menu bar.

 
Important additional tip

If you run into technical problems, see if it might work if you try it with another device or in a different browser.
Are you trying with your smartphone and it doesn’t work? Then try to see if it works if you try it with a tablet or laptop.

Technical details for platform

Your laptop, tablet or smartphone

Make sure the device you are using is updated and has the latest versions of apps and programs.

 
Internet connection

To be able to log in you need to have internet or wifi.

Technical details for platform

If you couldn’t find the answer of solution on this page or if something does not work correctly, please send us a message to info@happyhorsemanship.tv


or send a message via the contact page.